1. Who We Are
Moulin St Blaise is a holiday accommodation business located at Lhomme, 72340 Sarthe, France. We operate a self-catering gîte, bed & breakfast rooms, and luxury glamping on our property. This privacy policy explains how we collect and use your personal data when you contact us, make a booking, or use our website.
Data controller: Moulin St Blaise, Lhomme, 72340 Sarthe, France. Contact: lemoulindestblaise@gmail.com
2. Data We Collect
We collect personal data only when you provide it to us, including when you:
- Make or enquire about a booking (name, email, phone number, arrival/departure dates, number of guests)
- Send us a message via the contact form
- Make a payment through our booking system (FreeToBook)
We do not collect data automatically through cookies beyond what is strictly necessary for the website to function.
3. How We Use Your Data
- To process and manage your booking or enquiry
- To communicate with you about your stay
- To comply with legal obligations (e.g. guest registration requirements in France)
- To send you a follow-up after your stay (you may opt out at any time)
We will never sell your data to third parties, and we will never use it for purposes beyond those listed above.
4. Third-Party Booking System
Our online booking is handled by FreeToBook (freetobook.com). When you make a booking through their system, your payment and booking data is subject to FreeToBook's own privacy policy. We receive a booking confirmation containing your contact details and stay information.
5. Data Retention
We retain booking records for up to 7 years to comply with French accounting and tax regulations. Contact enquiries that do not result in a booking are deleted within 12 months.
6. Your Rights
Under UK GDPR and French data protection law (RGPD), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where not required by law)
- Object to processing of your data
- Request a copy of your data in portable format
To exercise any of these rights, please contact us at lemoulindestblaise@gmail.com.
7. Security
We take appropriate technical and organisational measures to protect your personal data. Our website uses HTTPS encryption. Payment data is handled exclusively by FreeToBook and is never stored on our systems.
8. Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website following any changes constitutes acceptance of the updated policy.
9. Contact
For any privacy-related queries, please contact us at lemoulindestblaise@gmail.com or write to us at Moulin St Blaise, Lhomme, 72340 Sarthe, France.